Citta Del Mare Hotel Village - Terrasini

S.S. 113 Km 301.100, Terrasini, Italyshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Italy

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Overview

Surrounded by a hillside and parks, the Citta Del Mare Hotel Village hotel offers a nightclub, a rooftop terrace and a diving centre. The hotel is housed in a 5-story building with views over the sea. It offers 800 non-smoking rooms and has medical service, shuttle service and 24-hour security available on site.

This hotel is located in a resort area, within 4 km of Terrasini downtown. The property is also within 6 km of Riserva Naturale Orientata .

The nearby rocky beach with a bar, sunbeds and Pedalos is available for guests' relaxation.

The hotel's great location offers to get to Punta Raisi airport in 15 minutes by car.

Rooms

The rooms at Citta Del Mare Hotel Village hotel are fitted with a balcony, a sitting area and a cupboard. Some rooms boast views of Sicilian Coast. An electric kettle, a dishwasher and coffee/tea makers are also provided in the units.

Eat & Drink

Citta Del Mare Hotel Village offers a daily packed breakfast. Experience and enjoy seasonal cuisine in the hotel's Leisole restaurant. House wines, wines and soft drinks are served in the lobby bar each day.

Relax

The hotel has an access to a health club, a spa centre and a treatment room. Stay in shape with a gym area, aqua fitness and aerobics classes provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   5.  Number of rooms:   800.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Swim-up bar

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Scuba diving
  • Aqua fitness
  • Tennis court
  • Basketball
  • Volleyball
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Open-air bath

Room view

  • Sea view
  • Garden view
  • Park view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-out08:00-10:00FREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Punta Raisi (PMO)6.0 mi
Birgi (TPS)34.6 mi
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Reviews
6.4
GoodBased on  250  reviews

Rating by category:

6.0
Location
7.3
Rooms
6.0
Service
9.0
Dining
  • 5.8
    Guest rating

    the resort had lots of stuff to do - 3 different swimming pools a private beach and tobogan slides that went into the sea (when allowed , depending on the weather), there was mini golf , entertainment each night (although you could not understand it if you didnt speak italian or russian) plenty of pool bars and there was a shuttle bus into the small town but this returned at 7pm each evening and a taxi is costly after that €50...

    the hotel did not cater at all for english speakers. they were fully catered for Italian and Russian only. this made it very hard to communicate if you had any queries or problems. there was a new card system introduced the week we got there - you needed to top up your room card in order to pay for things at bars and restaraunts... this would have been ok if there was not constant problems with some bars taking them and others not accepting them unless you pushed them to take it. there was also issues with topping the cards up, there seemed to be a lot of confusion at reception about topping the room cards up - some days theyd let you other days they wouldnt - very frustrating!!! food was not good for dinner - buffet style and overpriced. no access to terrasini unless you pay €50 for a taxi. the day trips were also grossly overpriced

  • 7.4
    Very good

    Clean and spacious rooms, good parking, efficient reception, helpful staff.

    Restaurant facilities - there was a wedding booked in so only the pizzeria was available which was swamped; it took 85 minutes for an order of two pizzas to arrive! There should be more eating options available. The reception staff need to explain more carefully how the card/money system works when you are checking in.

  • 7.4
    Very good

    The "tobogga" at the hotel was very fun. The hotel was nice located by the sea with a splendid view.

    Some of the staff was close to unfriendly as we did have a "all inclusive" package, meaning that we had pay cash for the things we bought in terms of drinks ect. That seemed to be a hassle for them.

  • 5.8
    Guest rating

    Waterslide is awesome when it is open

    Resort is understaffed and run down, food is institutional, but waterslide, beach and water aerobics are a lot of fun.

  • 4.6
    Guest rating

    I would recommend this hotel for families with small children, and absolutely no one else. Location ok for exploring Palermo if you hire a car, also some nice restaurants in the nearby villages. The toboggan is quite nice, and the olympic pool makes it possible to get some serious excersice. The rooms have balcony/terrasse although all the "activity" going on in the area in the evening makes it more difficult to enjoy this particular feature.

    Breakfast so disappointing we skipped it after the first day. And if you don't want to eat the buffet, you need a car to get out of the hotel area: apart from a pizzeria there is nothing else. The rooms are quite worn-down and the staff, especially in the reception, seems as if they are doing everything for the very first time. It takes forever. At nine o'clock Hell (also known as Kids Club) breaks loose in front of our building, and then there is program all through the evening/night in the area. Some may enjoy this but for us it was a minus. This is a big holiday club and not a proper hotel, and you need to understand that. PLUS: Don't deposit any money on the plastic cards the reception desk may tell you are used in the hotel area instead of cash. Cash is accepted everywhere and the plastic only now and then, when the "system isn't down" which it often is.

  • 5.8
    Guest rating

    Most of all the Animation Team.

    Some of the receptionist are very cold and short at the same time. I think in a place like Citta del Mare all the staff has to be more nice with clients. Everytime I've called from my room at the reception, no one ever answered. So I had to go always at the reception and wait for my turn for long time, due to poor communication with clients and a lot of complains. Hope this message will change a bit the situation! Best regards.

  • 5.0
    Guest rating

    The sea was perfect so was the location of the slides

    The staff, the service and the facilities in the room were disappointing.Temporary beds in the room,not clean bathroom,ants.The staff is very slow and often ignored us.The beach and the swimming pools are closed at 19-00.Breakfast is very poor,no fruites.Aso dont be fooled because the hotel is more like a camping village than a hotel wich was very dissapointing.

  • 7.0
    Very good

    The facilities (pool, sports, beach) are outstanding and the animators are very dedicated.

    For a hotel with some 1,000 guests, we were amazed to find the reception empty at 14:00 hrs. And the reception staff seemed unable to deal with one problem at a time, resulting in confusion and frustration.

  • 7.4
    Very good

    The sports facilities & staff

    Food choice was not great - breakfast did not include hot food; lunch and dinner never served chicken. Mix up in rooms

  • 7.8
    Fabulous

    The sports facilities. Service was good alround except receptionists.

    Breakfast did not include hot food such as sausages, bacon, fried/scrambelled eggs. Also during lunch and dinner, no chicken was ever served... Mix-up in rooms.

  • 7.8
    Fabulous

    Views from the hotel were epic! The food was lovely and plentiful. The shuttle service to the beach was efficent. lots of day time activities. Spacious rooms. The Beach is beautiful and the sea is crystal clear!!

    €3 for a can of coke is ridiculous! There is little or no public transport to the hotel area and hotel transfer is way overpriced(145euro compared to a private company charging 90euro), excursions and day trips are irregular and overpriced, night life is lacking to say the least especially for young couples. Rooms could do with better soundproof.

  • 7.4
    Very good

    Its a most amazing place lovely view onto the sea I was not expecting it to be what it was The staff were courteous and efficient on arrival we were late they were busy. as we were only staying 1 day I was glad we were put near the main block.)

    It was not at all what I was expecting it was not a suitable location for my elderly mother the restaurant was hard to get to down alot of steps and rather overwhelming when we got there I found the restaurant rather overcrouded as well although the food was good. \it would have been good to go with young people or children lots to do.

  • 3.8
    Guest rating

    The views in the evening of the sun going down which were great from the hotel terrace. The beach terrace where the tobaggan was but its a bit of a treck to it and very very steep but worth it when you got there, could get very crowded though.

    Check in upon arrival. Buffet service and staff within. Food boring. Order of service no matter where no system and very long delay.

  • 6.6
    Good

    Great pools, especially the Toboggan. Also the private beach was good. We had a large terrace with lovely view to the sea. I would recommend this hotel to families with young children only.

    Overcrowded. Time-worn rooms with a lot of ants - would definitely need restoration. You need a car if you want to eat outside of the hotel area, which is highly recommended, we found good restaurants in Terrasini. I do not recommend this place for people who are looking for quiet.

  • 8.8
    Superb

    Great pools, especially the slides into the pools down the hillside, ending up in the sea, sadly we arrived quite late and after delays checking in - the reception was crowded and understaffed, we only had 15 mins left to do this - it closes at 6.30 - and the lowest slide to the sea was closed off.

    Staff appeared to be thin on the ground, too many guests who all seemed to have something to complain about, and when I asked about the free transfer (as advertised on internet search engines) to pmo airport - which is really close by, I was told that it is not free, but costs about 50e for 2 - the taxi would be the same, so this was not good. Probably rooms subsidised by the expensive transfers? Also the sound system noise levels, not just in one place, but about 4 competing venues was so loud we were worried about getting some sleep, but happily our room was well away from the noisy side. Pizza place has local pop radio also much too loud, so not relaxing, but good for fast turnaround.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Italy

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out08:00-10:00FREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Punta Raisi (PMO)6.0 mi
Birgi (TPS)34.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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